Returns & Exchanges

At Monte Carlo, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion items, we offer a seamless 30-day return and exchange policy for all unworn products with original tags.

Return Process

• 1.
  Initiate Your Request

  Log in to your Monte Carlo account, navigate to your recent orders, and select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all brand tags, labels, and invoices are included to qualify for a full refund.

• 3.
  Schedule a Pickup

  Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional cost.

• 4.
  Receive Your Refund

  Once our quality team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.